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<h1 class="topictitle1">Handling False Detection</h1>
<div id="body0000001490984366"><div class="section" id="EN-US_TOPIC_0000001783220070__en-us_topic_0000001335454177_section11419617160"><h4 class="sectiontitle">Context</h4><p id="EN-US_TOPIC_0000001783220070__p17141925122512">If an uninfected snapshot is detected as <span class="uicontrol" id="EN-US_TOPIC_0000001783220070__uicontrol94911241142318"><b><span id="EN-US_TOPIC_0000001783220070__text164911941112317"><strong>Infected</strong></span></b></span>, check whether file information, such as the file owner, changes based on the suspicious file list in the detection report. If the file information does not change, false detection occurs. In this case, you can correct the snapshot status through false detection handling.</p>
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<div class="section" id="EN-US_TOPIC_0000001783220070__en-us_topic_0000001335454177_section1982217410176"><h4 class="sectiontitle">Prerequisites</h4><p id="EN-US_TOPIC_0000001783220070__p3457235119">Only snapshots in <strong id="EN-US_TOPIC_0000001783220070__b572224115154"><span id="EN-US_TOPIC_0000001783220070__text17540685438"><strong>Infected</strong></span></strong> status support false detection handling.</p>
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<div class="section" id="EN-US_TOPIC_0000001783220070__section1067719525178"><h4 class="sectiontitle">Procedure</h4><ol id="EN-US_TOPIC_0000001783220070__ol162015575169"><li id="EN-US_TOPIC_0000001783220070__en-us_topic_0000001311216213_li860116571586"><span><span id="EN-US_TOPIC_0000001783220070__ph3126048195015">In the navigation pane, choose <span class="uicontrol" id="EN-US_TOPIC_0000001783220070__en-us_topic_0000002055871086_uicontrol13816408484"><b>Snapshot Management and Restoration</b></span>.</span></span></li><li id="EN-US_TOPIC_0000001783220070__li14858188109"><span>In the row that contains a snapshot for which you want to handle it as a false report, choose <span class="uicontrol" id="EN-US_TOPIC_0000001783220070__uicontrol14844123341013"><b><span id="EN-US_TOPIC_0000001783220070__text11276185934315"><strong>More</strong></span> &gt; <span id="EN-US_TOPIC_0000001783220070__text10180201294411"><strong>Handle False Detection</strong></span></b></span>.</span></li><li id="EN-US_TOPIC_0000001783220070__li63717595582"><span>In the dialog box that is displayed, confirm the information and click <span id="EN-US_TOPIC_0000001783220070__text2830124294412"><strong>OK</strong></span>.</span><p><div class="note" id="EN-US_TOPIC_0000001783220070__en-us_topic_0000001291000404_en-us_topic_0000001337295517_note183253315512"><img src="public_sys-resources/note_3.0-en-us.png"><span class="notetitle"> </span><div class="notebody"><p id="EN-US_TOPIC_0000001783220070__en-us_topic_0000001291000404_en-us_topic_0000001337295517_p23220330513">You can also click the number of ransomware detection snapshots to go to the <span id="EN-US_TOPIC_0000001783220070__text19689195720445"><strong>Snapshot Data</strong></span> page. In the row that contains the desired ransomware detection snapshot, choose <span class="uicontrol" id="EN-US_TOPIC_0000001783220070__uicontrol17995102520449"><b><span id="EN-US_TOPIC_0000001783220070__text15995162514448"><strong>More</strong></span> &gt; <span id="EN-US_TOPIC_0000001783220070__text129951025204420"><strong>Handle False Detection</strong></span></b></span>.</p>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="en-us_topic_0000001783219918.html">Managing Snapshot Data</a></div>
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